Notifications reference
Every email and web push notification PickleFriend sends: what triggers it, when it goes out, and which setting stops it.
PickleFriend sends two broad categories of message: organizer emails that flow between an organizer's group and their players, and account emails that come directly from PickleFriend to you. Both categories have their own controls.
For where the controls are and how to unsubscribe, see Email preferences. This article is the catalog: what sends, when, and what stops it.
Account emails (from PickleFriend)
These arrive regardless of which groups you're in, and are controlled by the two checkboxes under Profile → Email settings.
| Label in profile | What it gates |
|---|---|
| Technical announcements | Security updates, maintenance notices, critical product changes |
| Feature updates & tips | New feature announcements, tips, the one-time "A small favor" email (see below) |
Both checkboxes save on the spot when you tick or untick them.
Account emails: full list
| Trigger | Opt-out that stops it | |
|---|---|---|
| Email verification | Immediately on registration; resend available | Not opt-outable (required to activate account) |
| Password reset | You requested it | Not opt-outable (security) |
| "A small favor" | Once, sent to accounts ≥14 days old | Feature updates & tips: untick it before the email sends. Sent at most once per account. |
| Sub-organizer added / left | You were invited to help run a group, or a sub-organizer left yours | Not opt-outable (account notice) |
The "A small favor" email goes out on a slow drip (up to 50 per day across all accounts). It includes your personal referral link and links to leave a rating on Google Play, share on Facebook, or post on the community Reddit.
Billing emails
Account notices about a plan you pay for (or were given). They don't need a marketing opt-in; the universal opt-out at the foot of any email still stops them. See Plans & billing for what each one describes.
| Trigger | Opt-out that stops it | |
|---|---|---|
| Subscription confirmation ("Your PickleMixer Pro subscription: what you signed up for") | A new subscription or a Continue your plan renewal is set up; names the first-charge date and the year it covers | Universal opt-out only |
| Moving-up confirmation | You moved up from Lite or Pro; says how much time carried over and the date of your first charge | Universal opt-out only |
| Plan-ending warning ("Your Pro plan ends on … (nothing will be billed)") | About 14 days before a paid plan ends without a renewal set up; once per end date. An in-app notice follows in the final week. | Universal opt-out only |
| Renewal cancelled ("Your Pro renewal is cancelled (nothing more will be charged)") | You cancelled the subscription in PayPal; once per subscription, with the date you keep the plan through | Universal opt-out only |
| Free first month of score entry ending ("Your free first month of score entry ends …") | About a week before your account's free month of score entry ends; once per account. Lite subscribers get it as a plan notice; free accounts need either email checkbox ticked (the in-app notice shows regardless). | Technical announcements and Feature updates & tips both unticked (free accounts) |
| Free-year and gift emails | A referral earns you a free year, a gift you sent is claimed or expires, or a friend gifts you a year; see Free years & gifting | Universal opt-out only |
News & Offers: opt-in only
Everything below needs Feature updates & tips (or, where noted, Technical announcements) ticked, is sent at most once per account unless noted, and never lands within two weeks of another marketing email.
| Who gets it | |
|---|---|
| Run your first mix | New organizers who haven't mixed a couple of days after signup |
| Approaching your player cap | Free accounts whose largest roster is near the free limit, before they ever hit it |
| A faster way to add your players | Organizers who tap the mixer's roster tip asking for it; once per account (tapping also ticks Feature updates & tips) |
| One expiring Pro offer | Accounts that looked at the upgrade page but never subscribed |
| Earn free years (two milestones) | Paid subscribers after their first full year; see Free years & gifting |
| Free-for-life notes | Early accounts that keep unlimited players and groups at no charge; occasional, with one ask each |
| Monthly roundups and feature announcements | Everyone with the box ticked; the one-time "A small favor" email above is in this family too |
People who used the mixer while signed out, and asked for a link back to their roster, get three tips over about six weeks, then nothing more; the link in each one unsubscribes.
Organizer emails (event & group communications)
Sent on behalf of the organizer running your group. Players control them under Profile → Email settings → Manage (the per-organizer page), grouped into two toggles:
- Event Invitations: everything tied to a specific event: invites, status changes, reminders, partnership and waitlist notices.
- Announcements: group-wide broadcasts and event announcements not tied to your RSVP.
Players without a PickleFriend account can unsubscribe from any individual organizer via the unsubscribe link at the foot of any of their emails.
Event invitation emails
| Subject prefix | Trigger | Opt-out toggle | |
|---|---|---|---|
| Event invitation | Invite: |
You were added to an event's invited list | Event Invitations |
| Cancellation / uninvite | Cancelled: |
You were removed from an event | Event Invitations |
| Waitlist promotion | You're in: |
You moved from the waitlist to "In" | Event Invitations |
| Auto sign-in | Signed in: |
An organizer's auto-sign-in rule committed you directly to "In" status | Event Invitations |
| Early I'm In confirmation | You're in: or Waitlisted: |
You tapped I'm in when invites open on a pre-invite event; this is your only notice that the invites went out, and it says where you landed | Event Invitations |
| Organizer status change | Status In (Playing):, Status Out:, Status Waitlist: |
An organizer manually changed your RSVP status | Event Invitations |
| Game-day reminder | Reminder: |
Sent approximately 56 hours before the event to players with "In" status (checked again at send time) | Event Invitations |
The invitation email includes a count of confirmed vs. invited players, up to eight other invited names, and on ladder-league events a badge marking you as an official participant or a guest / substitute (spare). That badge carries a 🪜 Div A pill naming the division the event is for, which helps when a ladder runs several divisions off one event title. If you are filling in, the pill also names the direction: 🪜 Div B (Spare up) when the event is above your own division, (Spare down) when it is below, the same pill you see on your schedule. Every other event email above (reminder, waitlist promotion, auto sign-in, status change) shows the same badge.
Partnership emails
| Subject prefix | Trigger | Opt-out toggle | |
|---|---|---|---|
| Partnership formed | Partnership formed (in): or Partnership formed (waitlisted): |
A partnership was declared (you initiated it, it was declared by the other player, or it was auto-confirmed via mutual selection) | Event Invitations |
| Partnership dissolved | Partnership dissolved: |
Either player dissolved the partnership | Event Invitations |
| Outsider invited | Invite: |
A player in the event nominated you (not yet in the group) as a potential partner | Event Invitations |
| Split partnership alert | Split partnership in … |
Sent to the organizer when a mandatory fixed-partner event ended up with partners on different statuses (one "In", one "Waitlist") | N/A (organizer alert only) |
| Partner digest | (rolling summary) | Up to once per 24 hours: lists everyone who selected you as a potential partner since the last digest. Includes one-click "Partner with [Name]" links. | Its own one-click opt-out link in the digest footer |
Group and event broadcast emails
| Trigger | Opt-out toggle | |
|---|---|---|
| Event announcement | Organizer sent an announcement targeting players of a specific event by RSVP status | Announcements |
| Group notice (broadcast) | Organizer sent a group-wide notice from the Notices page (not tied to any event) | Announcements |
| Score link | Organizer emailed score links to players during a live mixer session | Event Invitations |
Ladder cycle movement emails
| Trigger | Opt-out toggle | |
|---|---|---|
| Promoted | Ladder cycle ran and you moved up a division | Controlled by the ladder's cycle-notification setting (organizer-level); no per-player opt-out |
| Relegated | Ladder cycle ran and you moved down a division | Controlled by the ladder's cycle-notification setting (organizer-level); no per-player opt-out |
The cycle movement email names your old and new division and, if the cycle removed you from upcoming events in your previous division, lists each of those events by name and date.
Web push notifications
Web push is optional and device-specific. Subscribe by tapping the bell icon on the /score page (during a live mixer session) or on the /schedule page (for event notifications). Each device subscribes independently; you unsubscribe the same way.
Push notifications are separate from the email opt-outs; they are controlled by browser permission only. Revoking the browser permission stops all pushes from that device.
Push events: full list
| Push notification | Trigger | Who receives it |
|---|---|---|
| Round starting: court assigned | Organizer publishes a new mixer round | Players assigned to a court in that round |
| Round starting: bye | Same publish event | Players sitting out that round |
| Round republished | Organizer republished a round (a score was missing) | Players on courts in that round that don't already have a recorded score; a court whose score is confirmed, overridden, or already saved to a game is skipped |
| Carry-over court still open | New round published while a previous-round court is still unscored | Players on the unscored carry-over court |
| New event chat message | Organizer or player posts in the event chat thread | Players who are In, on the waitlist or on the partner waitlist, plus anyone who has already posted in the thread, and the organizer. The sender is left out. |
| New booking job | Organizer added a task ("bring balls") to an event | Players who are In, on the waitlist or on the partner waitlist, plus anyone who has already posted in the event chat, and the organizer |
| Volunteer for booking job | A player volunteered for a task | The organizer |
| Partner interest | Another player selected you as a potential partner for an event | The selected player (at most one push per selector per 5 minutes) |
| Player dropout | A player changes their RSVP from "In" to "Out" (or equivalent) within 24 hours of the event start | The organizer, plus players who are In, on the waitlist or on the partner waitlist |
Sender address
Event emails show the group owner as the sender, even when a collaborator or sub-organizer set up the event, so players always see one familiar name. Replies go to the person who created the event.
What's next
- Email preferences: where to find and change your opt-ins, including universal unsubscribe.
- Managing your emails (players): the player-side view: per-organizer opt-outs without a PickleFriend account.
- Scheduling reminders and notifications: organizer controls for the game-day reminder and web push.
- Partner requests: how the partner digest works and how players opt out of it.