Scheduling & Events

Announcements, chat, and notices

How to send targeted email blasts, exchange messages with players through event chat, and post bulletins that show up on the event page.

Three channels cover different moments in your event: Announcements (email blasts you compose and send to specific RSVP groups), Chat (a threaded message board between you and your players), and Notices (short bulletins pinned to the event page).

Announcements

An announcement is an email you send from the event page to a subset of your invited players — it travels through the same email queue as invites and game-day reminders, and each player gets a personal copy with an unsubscribe link.

Choosing recipients

Pick which RSVP groups receive the email:

Group Who it covers
All Every invited player who has an email on file
In Players who RSVP'd "In"
Waitlist Players on the standard waitlist
Partner waitlist Players waiting on a confirmed partner pair
Invited / no reply Players who received an invite but haven't responded
Out Players who RSVP'd "Out"

Groups can be combined — "In" plus "Waitlist" reaches everyone who might show up. For ladder events the filter goes further: you can include or exclude specific subgroups and divisions, targeting only Division A players without messaging the whole league.

Hit View recipients before sending. The preview lists each player's name, email, and RSVP status. Anyone who has unsubscribed from event emails is excluded automatically.

Personalizing the message

The message body supports these placeholders:

Placeholder Replaced with
{player_name} The recipient's name
{game_name} The event name
{game_date} The event date and time, spelled out
{game_location} The event location
{status} The player's RSVP status (e.g. "In", "Wait")

Write the message once; each player receives a version personalized to them.


Chat

Chat is a per-event message thread where you and your invited players can post from the event's schedule page — everyone sees the full history. Messages are capped at 500 characters and the thread keeps the last 100; older messages are dropped as new ones arrive. Players reach chat from their personal /schedule link — no account required. When you post as organizer, your name appears as "[Your Name] (Organizer)" so players can tell it's from you.

Push notifications

Players who have enabled push notifications get alerted when a new message arrives. The push goes to anyone currently In, Waitlist, or Partner waitlist, plus anyone who has already posted in the thread — so "Out" players who were active in the chat stay in the loop. Tapping the notification opens directly to the chat section of the event page.


Notices

Notices are short bulletins pinned to the top of the event page — visible to you and to any invited player who opens their schedule link. They're useful for quick logistical updates ("Courts 2 and 3 are closed today") that you want everyone to see without sending an email. You add and remove them from the event dashboard; deleting a notice is instant — it disappears the next time anyone loads the page.

Automatic notices

A few notices appear automatically based on player activity:

  • Last-minute dropout — when a player who was "In" changes their RSVP within 24 hours of the event start, a notice is added naming them and showing how much time remained.
  • No-show — if the dropout happens within 3 hours of the event start (or after it begins), the notice labels it as a no-show specifically.
  • Partnership dissolved — when a confirmed partner pair breaks up on a fixed-partner event, a notice records both names. This fires regardless of how far out the event is, since losing a confirmed pair affects your capacity planning.

If a player who triggered a dropout notice later re-RSVPs as "In," the notice is removed automatically.


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